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International Selling Skills (ISS)

This program will enable medical and sales representatives to use more micro- marketing principles to profile their customers in order to set call objectives and to conduct sales dialogues to move the customer through the adoption process as well as follow-up activities.

This course will help participants to:

  • Interpersonal aspects of selling
  • Adoption process and styles
  • Double classification of customers
  • Sales call objectives
  • Questioning skills and sales dialogue
  • Features, Actions, and Benefits (F.A.B)
  • Handling objections and closing
     

Who should attend?

All medical and/or sales representatives with more than 6 months experience. Field managers and supervisors.
 

Course Duration:

  • Three days, 18 training hours “Excluding Coffee and Lunch breaks”
  • 9:30 am – 4:30 pm
     

Training Methods and Techniques:

  • Lectures
  • Group discussions
  • Role Playing
     

Course Language:

Both English and Arabic languages will be used in the course

Handouts and Certificates will be provided