Emotional intelligence involves the ability to perceive accurately, appraise, and express emotions; the ability to access and/or generate feelings when they facilitate thought; the ability to understand emotions and emotional knowledge; and the ability to regulate emotions to promote emotional and intellectual growth.
This Course will help Participants to:
- Increase self-awareness through utilizing both FACTS & GUT feelings
- Create coherence between verbal and non-verbal communication
- Manage conflicts and anger, and change positively
- Enhance their capabilities in recognizing and managing their own feelings and those of others
- Encourage openness and bring out the best in others
- Build stronger and trustful relationships
- Use emotions to motivate the participants and others to achieve goals and business success
Who should attend?
All managers, team members, medical and/or sales representatives, and technical specialists whose effectiveness as communicators within and/or outside their organization is vital to the organization’s success.
Course Duration:
- Two days, 12 training hours “Excluding Coffee and Lunch breaks”
- 9:30 am – 4:30 pm
Training Methods and Techniques:
- Lectures.
- Group discussions.
- Case studies.
Course Language:
English and Arabic language will be used in the course.
Handouts and Certificates will be provided
